Privacy Policy
At Dars Catering and Supplies, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, browse our products, create an account, or place an order through our online store.
By using our website, you agree to the practices described in this Privacy Policy.
1. About Dars Catering and Supplies
Dars Catering and Supplies provides professional catering equipment, commercial kitchen supplies, and hospitality products to businesses and customers.
Our website allows customers to browse products, place online orders, create accounts, and contact us regarding our catering equipment and services.
2. How We Use Your Information
When you use our website, we may collect the following types of information:
Personal Information
This may include:
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- Full name
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- Email address
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- Telephone number
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- Billing address
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- Delivery address
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- Account details
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- Order information
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- Payment-related information
Website Usage Information
We may also collect:
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- IP address
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- Browser type
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- Device information
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- Pages visited on our website
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- Website interaction data
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- Cookie information
This information helps us improve our website experience and provide better services.
3. How We Use Your Information
We use your personal information for the following purposes:
Processing Orders
We use your details to:
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- Process and complete your purchases
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- Confirm orders
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- Arrange deliveries
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- Provide order updates
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- Handle returns or enquiries
Customer Support
Your information helps us:
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- Respond to questions
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- Provide product information
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- Resolve customer issues
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- Offer assistance with purchases
Website Improvement
We may use website data to:
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- Improve website performance
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- Understand customer behaviour
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- Improve product pages
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- Enhance user experience
Marketing Communication
Where you have provided permission, we may send information about:
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- New products
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- Special offers
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- Company updates
You can unsubscribe from marketing emails at any time.
4. Payment Information
Payments made through our website are processed securely through trusted payment providers.
Dars Catering and Supplies does not store your complete payment card details.
Payment providers process transactions according to their own privacy and security policies.
5. WooCommerce and Online Shopping Data
Our website uses WooCommerce technology to manage online shopping functionality.
When you place an order, information such as your:
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- Name
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- Address
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- Order details
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- Payment status
may be processed to complete your purchase and provide customer services.
6. Cookies
Our website uses cookies to provide a better browsing experience.
Cookies help us:
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- Remember shopping basket items
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- Improve website functionality
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- Analyse website traffic
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- Understand customer preferences
Some cookies are essential for the website to operate correctly, while others help us improve our services.
You can manage or disable cookies through your browser settings.
7. How We Protect Your Information
We take appropriate security measures to protect your personal information from:
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- Unauthorised access
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- Loss
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- Misuse
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- Alteration
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- Disclosure
However, no online system can guarantee complete security, and users should take care when sharing information online.
8. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share necessary information with trusted third parties only when required to provide our services, including:
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- Payment service providers
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- Delivery and courier companies
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- Website hosting providers
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- Website service providers
These organisations are only provided with information required to complete their services.
9. How Long We Keep Your Information
We keep personal information only for as long as necessary for:
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- Completing orders
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- Providing customer support
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- Meeting legal and accounting requirements
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- Improving our services
When information is no longer required, it will be securely removed or anonymised.
10. Your Data Protection Rights
Under applicable UK data protection laws, you have rights including:
Right to Access
You can request details of the personal information we hold about you.
Right to Correction
You can request corrections to inaccurate information.
Right to Delete
You may request removal of your personal information where applicable.
Right to Restrict Processing
You can request limits on how your information is used.
Right to Withdraw Consent
Where processing is based on consent, you can withdraw your permission at any time.
For privacy requests, please contact us.
11. Third-Party Links
Our website may contain links to third-party websites.
Dars Catering and Supplies is not responsible for the privacy practices, security, or content of external websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
12. Children’s Privacy
Our website is intended for general users and businesses.
We do not knowingly collect personal information from children without appropriate permission.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
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- Our services
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- Website functionality
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- Legal requirements
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- Data protection practices
Any updates will be published on this page with the revised date.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us.
Dars Catering and Supplies